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Our customer interaction center offers 24/7 support. Your queries and suggestions are always welcome.

 

Office Address

No 7, Piggery Road, David Umaru Estate, Tunga , Minna, Niger State.

Contact Us

081-424-117-17
support@netbuildr.africa

Hours of Operation

M – F : 8am – 4pm
S-S: Closed

 

Still Need Help?

Please complete the form below and we will get back to you.

 

F.A.Q.

Frequently Asked Questions

How long will it take for my website to be designed?

In 48 hours, no matter the complexity of the site. Unless all the necessary information needed for the site wasn’t provided.

Will we need to have a meeting to discuss the website design?

A phone call and email will be great; a meeting isn’t necessary. The site won’t go live until it looks and works exactly as per your wish

Will my website be found on the web?

Our websites are search engine friendly, so you can be sure your website will be found

Will my site be mobile friendly?

Yes, the site is 100% responsive to all devices. (mobile phones, tabs, laptops etc)

What if I do not like the design?

Your satisfaction is our priority. If you are not satisfied with a design, we will work with you to give you a design that you’re satisfied with.

Can I make changes to my website after the handover?

Sure, you can, but this is only available for Buildr Beta, Buildr Mega, and Buildr Exclusive category. See our Terms of use policy https://netbuildr.africa/terms-conditions/.

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Can I upgrade my website category after the launch of my website?
Sure, you can, but that will cost an additional fee.
Can I transfer my website to another user?
I’m so sorry but your website is not transferable.
How much will a website cost me?

The cost varies and is dependent on the website category you choose. You can check out our pricing plan – https://www.netbuildr.africa/pricing-plan/

Which domain name should I choose?
It all depends on what you intend to use the site for. For a better guide kindly read:
How can I get my own email address, like mercy@netbuildr.com?

To have a personal email address, you need to buy a domain and hosting.

If I have a domain name from another company, can I use it ?

Yes, you can.

Can you provide Web design, domain name and hosting services?

Yes, Netbuildr is a one stop shop website builder. We will register your domain name and design your site and maintaining it for 3 months.

Can I decline my order?
Sure, you can.
If I decline after making a payment, do I get a refund?
Yes, within 30days you will be refunded.
What forms of payment do you accept?
You can make payments via your Visa or Mastercard Card and Remita.
What if I need support?
We are available (night and day) whenever you need help/clarity through calls, live chat, and email.
Which medium should I use if I need support?
You can reach us on all our support channels, calls, live chat, email, social media.
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